Organizational assessment and diagnosis
Organizational Assessment and Diagnosis
Organizational Diagnosis is designed for any organization that is dealing with issues relating to its functioning, resources (human or financial), operations, strategic direction or marketing development. It involves in-depth analysis of internal and external mechanisms to provide recommendations. Organizations can use these recommendations to target specific issues and implement effective and sustainable solutions.
Espace Stratégies offers a personalized approach adapted to each client’s situation and the unique challenges organizations may encounter. The process begins with an internal diagnosis using existing documentation analysis and interviews with key personnel, administrators and other stakeholders.
Our consultants highlight issues affecting organizational health in areas such as:
- Operational structure
- Financing structures
- Governance
- Internal management policies
- Human resources practices
- Strategic planning
- And more
Espace Stratégies can also carry out an external diagnosis to understand how the organization is positioned in its ecosystem. The consultants use specific tools and methodologies in interviews with industry stakeholders to gather relevant information that serves to identify various issues. Some questions to consider include:
- What trends and dynamics are at play in the external environment?
- How is the organization perceived by its stakeholders? By its partners?
- What external factors and pressures may affect the organization?
What is the timeline for an organizational diagnosis?
An organizational diagnosis process typically takes one to three months, depending on the organization’s needs.
WHAT ARE THE ORGANIZATIONAL DIAGNOSIS COMPONENTS OR DELIVERABLES?
An organizational diagnosis can be a report, including observations, recommendations and an implementation proposal based on gathered information and analyses.
The process may also include a user survey, employee gatherings, workshops and discussions to engage various parts of your organisation.
WHO IS AN ORGANIZATIONAL DIAGNOSIS FOR?
Organizational diagnoses are for non-profit organizations, cities, municipalities, economic development agencies and businesses.
You may need an organizational diagnosis if you observe one or more of the following situations within your organization:
- A sense that your organization faces obstacles that are hindering future planning and effective mission fulfilment
- High employee turnover
- Lengthy board meetings and challenging decision-making
- Internal team tensions
- Duplication or unmet needs in certain services
- Dissatisfaction with operations management
How can Espace Stratégies assist you?
Espace Stratégies is an independent firm that provides an outside perspective on your organization’s challenges. As an outside collaborator, we bring fresh ideas and challenge certain problematic status quos. We regularly work with public and municipal organizations, businesses, non-profits, investors and the government. We use our understanding of various stakeholders and their needs to make relevant connections.
Services
FOR WHOM?
Portfolio
Care Montréal and Cap Saint-Barnabé
In 2022, Care Montréal and Cap Saint-Barnabé, two organizations dedicated to assisting individuals experiencing homelessness, decided to merge their services. Espace Stratégies provided strategic advisory to ensure the consolidation process was effective. ES helped Cap and Care identify the best business model to preserve the value proposition of both organizations. This included determining the future organization’s strategic positioning and development vision and implementing the changes necessary for a seamless and effective transition.
Centre de loisirs Lajeunesse and Patro Le Prévost
Le Centre Lajeunesse and Patro Le Prévost enlisted Espace Stratégies to ensure a successful merger. The goal was to support their strategic review committee and both boards of directors in developing a new organizational model (structure, governance, labour relations, service offerings, etc.) and in negotiations with the borough. They achieved a harmonious merger by successfully navigating the challenge of blending the different organizational cultures.
ABZAC
ABZAC, an international leader in the cardboard transformation sector, called on Espace Stratégies during a period of significant growth to enhance customer service performance and efficiency. The objective was to establish and maintain synergy between production sites and the company’s business sectors (change management).