Organizational assessment and diagnosis
Organizational assessment and diagnosis
Organizational assessment is tailored for any organization facing challenges related to its smooth functioning, resources (human or financial), operations, strategic alignment, or marketing development. This approach involves in-depth analysis of internal and external mechanisms to provide recommendations. These recommendations enable the organization to target specific issues and implement effective and sustainable solutions.
Espace Stratégies offers a personalized approach adapted to each client’s reality and the unique challenges organizations may encounter, initiated by an internal diagnosis, utilizing existing documentation analysis and interviews with key personnel, administrators, and other stakeholders.
Our consultants highlight issues affecting organizational health in areas such as:
- Operational structure
- Financing structures
- Internal management policies
- Human resources practices
- Strategic planning
Espace Stratégies may also conduct an external diagnosis to understand how the organization positions itself within its ecosystem. Consultants identify various issues through interviews with industry stakeholders, using specific tools and methodologies to gather relevant information. Some questions to consider include:
- What trends and dynamics are at play in the external environment?
- How is the organization perceived in its environment? By its partners?
- What external factors and pressures could influence the organization?
What is the timeline for completing an Organizational Diagnosis?
An organizational diagnosis process typically spans 1 to 3 months, depending on the organization’s needs.
What are the elements or deliverables of an Organizational Diagnosis?
An organizational diagnosis can take the form of a report, including observations, recommendations, and an implementation proposal based on gathered information and analyses.
The process may also include a user survey, employee gatherings, workshops, and discussions to engage various parts of your organization.
Who can conduct an Organizational Diagnosis?
The organizational diagnosis process is relevant for non-profit organizations, cities, municipalities, economic development agencies, and businesses.
You may need an organizational diagnosis if you observe one or more of the following situations within your organization:
- A sense that your organization faces obstacles hindering future planning and effective mission fulfillment
- High employee turnover
- Lengthy board meetings and challenging decision-making
- Internal team tensions
- Duplication or unmet needs in certain services
- Dissatisfaction with operations management
How can Espace Stratégies assist you?
Espace Stratégies is an independent firm capable of providing an external perspective on your organization’s challenges. Our position as an external collaborator enables us to bring fresh ideas and challenge certain problematic status quos. We regularly work with public and municipal organizations, businesses, non-profits, investors, and the government. Our understanding of various stakeholders and their needs allows us to establish relevant connections.
Care Montréal and Cap Saint-Barnabé
In 2022, Care Montreal and Cap Saint-Barnabé, two organizations dedicated to assisting individuals experiencing homelessness, decided to merge their services. Espace Stratégies provided strategic advisory to ensure the efficiency of the consolidation process. ES assisted Cap and Care in identifying the most relevant business model to preserve the value proposition of both organizations. This included determining the strategic positioning and development vision of the future organization, and implementing the necessary changes for a seamless and effective transition.
Centre de loisirs Lajeunesse and Patro Le Prévost
To ensure the success of their merger, Le Centre Lajeunesse and Patro Le Prévost enlisted the services of Espace Stratégies. The goal was to support their strategic reflection committee and both boards of directors in developing a new organizational model (structure, governance, labour relations, service offerings, etc.) and in negotiations with the borough. Successfully navigating the challenge of blending the different cultures of the organizations, they achieved a harmonious merger.
ABZAC, an international leader in the cardboard transformation sector, experiencing significant growth, called upon Espace Stratégies to enhance customer service performance and efficiency. The objective was to establish and maintain synergy between production sites and the company’s business sectors (change management).